Family-run, CQC-regulated home care across Stoke-on-Trent. Real people who turn up on time, every time — and a registered manager who answers her own phone.
Older adult at home, warm afternoon light
British domestic setting · natural light
Whether you're asking for yourself, a parent, or a partner, our short guide will help you understand what kind of support might fit — companionship, hands-on personal care, or something more specialist.
Adult child with elderly parent
Quiet domestic moment · warm, honest
If you've been holding it together for a parent or partner — managing the appointments, doing the night-time turns, watching the calendar — and you're wondering whether it's time to ask for support: it probably is. And asking is not a failure. It's the most loving thing you can do for both of you.
We're a small, family-run team. We'll listen first. We'll come and meet you and your loved one in their own home. And we'll help you work out what kind of support — if any — would actually help.
Book a free, no-obligation home visitIf you recognise more than two or three of these, a conversation with us costs nothing.
Mum's losing weight, or skipping meals.
Dad's had a fall, or come close to one.
Medications are being missed or doubled up.
The house isn't kept the way it used to be.
There's confusion that wasn't there a year ago.
They're sleeping badly, or not at all.
Family is doing more than family should.
Hospital discharge is around the corner and you're worried.
Even one of these is reason enough to start a conversation.
📞 Talk to Zoe — 01782 528087We're not a franchise. The people who answer the phone are the people who run the company.
We're registered, regulated and inspected by the Care Quality Commission. Provider ID: CRT1-16466332276.
Every visit, every medication, every concern — recorded in our CareLineLive system. Families can see updates in real time on request.
Our carers live where you live. We're part of the Stoke-on-Trent community, not a national call centre.
Zoe Rafferty, our Registered Manager, is contactable on 07870 558003. Not an inbox. Not a queue.
We work hard to send the same small team — so your loved one sees familiar faces, not a different person every visit.
Companionship, light personal care, meal preparation, medication prompts, and daily check-ins — shaped around your routine.
Read more →Dementia, end-of-life, complex needs, PEG/PRN, dysphagia — expert care for those with more involved requirements.
Read more →Hospital discharge, respite, urgent gap-filling — care arranged quickly when you need it most.
Read more →Zoe Rafferty
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I am passionate about Social Care and providing high quality domiciliary care to people who live in our communities, who wish to remain living independently in their own home where they feel safe and secure in their own familiar surroundings. I have worked in Social Care for the past eleven years. I started my career as a community care worker, and I progressed to Senior Care Worker. The role of Senior Care Worker was some of the best years of my life — being out in the community making sure that our service users were safe and well and that our care workers were providing the person-centred high quality of care that they deserved and with dignity and respect. This role really made me passionate and driven to provide high quality Social Care. I progressed quickly to a care coordinator, deputy manager and now a Registered Manager. We value equality and treat all our service users with compassion, and we are committed to delivering consistent quality care.
We value equality and treat all our service users with compassion, and we are committed to delivering consistent quality care.
I cannot recommend this company enough. They go above and beyond. They don't just care for my mum, they actually care for the family and will support where they can. Management deals with any issues effectively and promptly. I can actually relax now this company is involved. If you are looking for care for a loved one, look no further.
After spending months trying to find care for my mother, Honorable Care answered my prayers and took on my mother's care needs knowing the challenging circumstances. They have been very supportive and professional throughout.
Excellent care given to my Aunty. The staff are extremely caring and respectful, allowing my Aunty to feel at ease and, in her words, "in good hands." Great communication, any issues dealt with efficiently and professionally, with management available at any time.
No forms. No pressure. No commitment. Just a phone call, or a home visit, with the registered manager — to help you work out what would actually help.
