For social workers, discharge teams and healthcare professionals

Professional Referrals

CQC-registered, responsive and straightforward to work with. We understand the pressures you are under and we do not add to them.

Who we work with

Professionals who need a reliable care partner.

We work with a range of professionals across health and social care. Our priority is always to make the referral process as simple as possible and to communicate clearly throughout.

Hospital discharge coordinators

We respond quickly to discharge referrals, often confirming care packages the same day the referral is received. We work with families and ward teams to ensure the transition home is as smooth as possible.

Social workers and care managers

We are experienced with local authority funded placements as well as private arrangements. We complete documentation promptly and communicate any changes in a person's needs without delay.

Community nurses and GPs

Where care overlaps with nursing or clinical needs, we coordinate carefully with community health teams to avoid duplication and ensure the care plan is coherent.

Occupational therapists

We implement OT recommendations within care plans and flag any concerns about the home environment or the person's ability to use equipment safely.

Contact Zoe directly

For professional referrals, the best route is always to speak directly with Zoe Rafferty, our Registered Manager. She is the person responsible for assessing and accepting referrals.

Same-day acknowledgement of all referrals during office hours.

Our credentials

  • CQC Registered — Provider ID: CRT1-16466332276
  • Registered Manager: Zoe Rafferty
  • ISO 9001 Quality Management certified
  • Full public and employers liability insurance
  • All carers DBS checked
  • Trained to UK care standards
The referral process

Simple. Responsive. No unnecessary steps.

1

Contact Zoe

Call or email Zoe directly with the referral details. We will acknowledge within the hour during office hours.

2

Quick assessment

We gather the information we need, either by telephone or by a visit, depending on urgency and complexity.

3

Care plan agreed

We share a draft care plan with the referrer and the family. Any adjustments are made before care begins.

4

Care starts

We introduce the carer and begin visits as agreed. You will receive confirmation and any relevant documentation.

For urgent discharge referrals, call the 24-hour mobile line: 07944 200990

Make a referral

Get in touch with Zoe today.

Direct line: 07870 558003. Office: 01782 528087. Email: zoe.rafferty@honorablecare.co.uk. We aim to acknowledge all referrals the same working day.