Everything your loved one needs, done with care.
Our home visits cover the practical and the personal. The aim is always to help the person we support to live well in their own home, on their own terms, for as long as possible.
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Personal care
Washing, dressing, grooming and continence care, carried out with privacy and dignity.
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Medication
Prompting, assistance with administration or supervision, as agreed in the care plan.
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Meal preparation
Preparing hot meals, snacks and drinks to taste and nutritional needs.
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Household tasks
Light cleaning, laundry, tidying and the practical jobs that keep a home running.
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Companionship
Conversation, reading, games, accompanying to appointments or simply being present.
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Getting out and about
Accompanying on walks, shopping trips or social visits — where the person wants to go.
How often and how long?
We do not have a standard package. Every care plan is built around the individual. Visits can be:
- › 30 minutes, once a day
- › 1 hour, morning and evening
- › Morning, afternoon and evening visits
- › Full days or waking nights
- › 7 days a week, including bank holidays
We will agree the right frequency and duration during the free home assessment.
CQC regulated — what that means for you
We are registered with and regulated by the Care Quality Commission. Our Registered Manager, Zoe Rafferty, is named on our CQC registration. This means our service is subject to regular inspections and must meet national standards for safety, effectiveness and care quality.
View our CQC registration ›From first call to first visit.
Call or contact us
Tell us what support is needed. We will listen and ask the right questions. No pressure, no forms.
Free home assessment
Zoe or a senior member of the team visits to meet the person and understand their needs properly.
Agree the care plan
We share a draft plan with you. Nothing starts until you are happy with it.
Meet your carer first
Before the very first visit, we introduce the carer. Familiar faces matter.
Free assessment. No obligation. No pressure.
Call us on 01782 528087 during office hours, or use the 24-hour mobile line at any time. We will get back to you the same day wherever possible.