Domiciliary care in your own home

Home Visits

Support that fits around your day, in the place you know best. From a 30-minute morning call to a full day of companionship and care.

What home visits include

Everything your loved one needs, done with care.

Home care, sometimes called domiciliary care, is regulated personal and practical support delivered in your own home by trained carers. At Honorable Care that means visits built around your day rather than around a rota, from a 30-minute morning call to a full day of companionship and care, across Stoke-on-Trent and Staffordshire.

Our home visits cover the practical and the personal. The aim is always to help the person we support to live well in their own home, on their own terms, for as long as possible.

  • Personal care

    Washing, dressing, grooming and continence care, carried out with privacy and dignity.

  • Medication

    Prompting, assistance with administration or supervision, as agreed in the care plan.

  • Meal preparation

    Preparing hot meals, snacks and drinks to taste and nutritional needs.

  • Household tasks

    Light cleaning, laundry, tidying and the practical jobs that keep a home running.

  • Companionship

    Conversation, reading, games, accompanying to appointments or simply being present.

  • Getting out and about

    Accompanying on walks, shopping trips or social visits, wherever the person wants to go.

How often and how long?

We do not have a standard package. Every care plan is built around the individual. Visits can be:

  • 30 minutes, once a day
  • 1 hour, morning and evening
  • Morning, afternoon and evening visits
  • Full days or waking nights
  • 7 days a week, including bank holidays

We will agree the right frequency and duration during the free home assessment.

CQC regulated: what that means for you

We are registered with and regulated by the Care Quality Commission. Our Registered Manager, Zoe Rafferty, is named on our CQC registration. This means our service is subject to regular inspections and must meet national standards for safety, effectiveness and care quality.

View our CQC registration ›
Straight answers

What does a home care visit include?

A home care visit is built around what the person needs that day, not a fixed checklist. Visits range from a 30-minute morning call to a full day of support, and can cover personal care such as washing, dressing and continence care, help with medication, preparing meals, light housework, and simply having someone there for company and reassurance. Every visit is delivered by a trained carer who knows the person and their routine, because in our experience consistency is what makes care feel safe rather than intrusive. The care plan sets out what happens at each visit, and it is reviewed with you and adjusted whenever needs change. All of this happens in the person's own home, on their own terms.

How do I arrange home care for a parent?

Arranging home care starts with a conversation, not a contract. Call us on 01782 528087 and tell us what is happening. We will then visit you at home, free of charge, to understand what support is needed, what the daily routine looks like and what matters most to the person we would be caring for. From that we put together a care plan and a weekly cost, and you decide whether to go ahead. There is no obligation and no pressure. If care needs to start quickly, for example after a hospital discharge or a fall, we can often begin within days and in some cases the same day. Once care starts you will have a small, consistent team of carers rather than a different face every visit, and we review the plan with you regularly so it changes as needs change.

Getting started

From first call to first visit.

1

Call or contact us

Tell us what support is needed. We will listen and ask the right questions. No pressure, no forms.

2

Free home assessment

A senior member of the team visits to meet the person and understand their needs properly.

3

Agree the care plan

We share a draft plan with you. Nothing starts until you are happy with it.

4

Meet your carer first

Before the very first visit, we introduce the carer. Familiar faces matter.

Start the conversation

Free assessment. No obligation. No pressure.

Call us on 01782 528087 during office hours, or use the 24-hour mobile line at any time. We will get back to you the same day wherever possible.

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